Resources & Knowledge Base

Find helpful guides, tutorials, and documentation to get the most out of your Scolemax services.

Getting Started with Scolemax

Follow these simple steps

1

Create Your Account

Sign up for a Scolemax account and choose the perfect hosting plan for your needs.

View Plans
2

Register Your Domain

Get your perfect domain name or transfer an existing one to Scolemax.

Register Domain
3

Upload Your Website

Use cPanel File Manager or FTP to upload your website files and databases.

See Tutorial

Popular Tutorials

Learn from our expert guides

cPanel Basics

Learn how to navigate and use cPanel to manage your hosting account.

  • File Manager usage
  • Email account setup
  • Database management
  • Installing SSL certificates

WordPress Installation

Install WordPress on your hosting account using Softaculous or manually.

  • One-click installation
  • Manual installation guide
  • Initial configuration
  • Security best practices

Email Configuration

Set up and configure professional email accounts for your domain.

  • Create email accounts
  • Configure email clients
  • Webmail access
  • Email forwarding setup

SSL Certificate Setup

Secure your website with free Let's Encrypt SSL certificates.

  • Install free SSL
  • Force HTTPS redirect
  • SSL troubleshooting
  • Certificate renewal

Frequently Asked Questions

Find answers to common questions

How do I access my cPanel?

You can access cPanel by navigating to yourdomain.com/cpanel or using the link provided in your welcome email. Log in with your username and password.

How long does it take for my website to go live?

After purchasing hosting and pointing your domain, it typically takes 24-48 hours for DNS propagation. However, most sites are accessible within a few hours.

Do you offer website migration services?

Yes! We offer free website migration for all new customers. Our technical team will handle the entire migration process for you.

What is your backup policy?

We perform daily backups of all hosting accounts. However, we recommend maintaining your own backups as well for extra security.

Can I upgrade or downgrade my hosting plan?

Yes, you can upgrade or downgrade your hosting plan at any time through your account dashboard or by contacting our support team.

What payment methods do you accept?

We accept M-PESA, Visa, Mastercard, and bank transfers. All payments are processed securely.

Downloads & Tools

Essential software and utilities

FileZilla FTP Client

Free FTP client for uploading and managing your website files.

Download

phpMyAdmin

Web-based MySQL database management tool accessible through cPanel.

Access via cPanel

Visual Studio Code

Popular code editor for web development with powerful features.

Download

Need More Help?

Our support team is available 24/7 to assist you with any questions or issues.